Magpie Help Center

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Subscriptions & Billing ​

Magpie offers a free tier to get started and a premium tier for serious collectors who need more capacity and features.

Plans ​

Free ​

  • Price: Free forever
  • Items per collection: Up to 50
  • Total items across all collections: Up to 500
  • Image uploads: 10 MB per image
  • Features: Public/private collections, sharing, drag-and-drop reordering, custom fields, item comments, folders, templates

Premium ​

  • Price: $6/month
  • Items per collection: Up to 10,000
  • Total items across all collections: Up to 10,000
  • Image uploads: Larger file sizes
  • Priority support
  • Early access to new features
  • Everything in the free tier

Item limits apply to all collection types equally — standard collections, wishlists, and smart collections all count toward your totals.

Upgrading to Premium ​

From the Upgrade Prompt ​

When you reach your item limit (50 items in a collection or 500 total), Magpie shows an upgrade prompt. Click Upgrade to Premium to start the checkout process.

From Your Profile Settings ​

  1. Click your avatar in the top-right corner
  2. Select Profile
  3. Go to the Subscription tab
  4. Click Upgrade to Premium — $6/month

Checkout ​

After clicking upgrade, you'll be redirected to a secure Stripe checkout page where you can enter your payment details. Once payment is confirmed, you'll be redirected back to Magpie and your account is immediately upgraded.

Managing Your Subscription ​

Viewing Your Plan ​

  1. Go to Profile > Subscription tab
  2. You'll see your current plan, item limits, and billing period

Managing Billing & Invoices ​

  1. Go to Profile > Subscription tab
  2. Click Manage Billing & Invoices
  3. This opens the Stripe billing portal where you can:
    • View past invoices and payment history
    • Update your payment method
    • Change your billing information
    • Download receipts

Canceling Your Subscription ​

  1. Go to Profile > Subscription tab
  2. Click Manage Billing & Invoices
  3. In the Stripe billing portal, click Cancel plan
  4. Your premium access continues until the end of your current billing period

After cancellation:

  • Your collections and items are not deleted
  • If you have more than 50 items in a collection or more than 500 total, you can still view and edit existing items but cannot add new ones until you're under the limit
  • You can re-subscribe at any time to restore premium limits

Payment Issues ​

If a payment fails (expired card, insufficient funds, etc.):

  • Magpie will notify you via email and in-app notification
  • Your premium access continues during a grace period while Stripe retries the payment
  • Update your payment method in the billing portal to resolve the issue

FAQ ​

Can I try premium before paying? There's no free trial at this time, but you can cancel anytime — there are no long-term commitments.

Do I lose my data if I downgrade? No. All your collections, items, and images are preserved. You just won't be able to add new items if you're over the free tier limits.

Is my payment secure? Yes. All payments are processed by Stripe, a PCI Level 1 certified payment processor. Magpie never sees or stores your card details.

Can I get a refund? Contact support for refund requests. Since the subscription is month-to-month, you can cancel at any time to avoid future charges.